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Samples or Folders Appear Greyed Out

Issue: After adding or updating a folder in Sample Manager, the entire folder appears greyed out in the Library view.

 

Possible Causes:

  • Hidden system files or metadata interfering with file indexing.
  • File path errors or removed directories.

 

Fix:

  1. Close Sample Manager.
  2. Delete and re-add the affected folder.
  3. Try renaming the folder without special characters.


 

Community Tip: You might like to check out this advice https://www.youtube.com/watch?v=IXpOAgBv2Ds that demonstrates how this user to force refresh greyed-out folders.